Recently, Securus Technologies made headlines when it refused to back down from the constant barrage of insults being hurled its way by its wayward competitor GTL. Instead of running from a fight, Securus issued a challenge. GTL was invited to pit its video visitation technology squarely against that of Securus. The challenge was to be administered by a trusted third party. GTL refused to take part. Securus viewed this as a tacit admission that GTL’s product line is inferior and that all of the claims they’ve made in recent memory are baseless.
Securus was first to market and remains first for institutional safety
The truth is that Securus’ video visitation solution is second-to-none, largely because it was first to market. In addition to this, Securus has spent in excess of $700,000,000 in research and development over the last 10 years on a host of other products which complement and interface with its video visitation system.
One of these is its JLG Technologies line of voice-recognition software. This state-of-the-art system is deployed across all of Securus’ communications systems, including video visitation. It can instantly identify any unauthorized party or persons under investigation. Staff can then be surreptitiously alerted and a live monitoring session can begin. But JLG’s capabilities extend much further. Through the use of artificial intelligence, the program can actually interpret calls in real time, alerting staff to any conversation that may deal with criminal conspiracies or other violations of prison rules or laws. This incredible technology has enabled the institutions where it has been deployed to run safety records that were previously thought impossible.
Securus is changing the way that prisoners communicate and the way that prisons are kept safe. Through technologies like these, Securus is continuing to create value for its inmate customers as well as the guards and administrators at prisons throughout the country.